FAQ & Site Info

Terms of Service

If you are not totally satisfied with your purchase, please contact us immediately, customer service is our priority.

SHIPPING:

All orders are shipped within 5 business days with payment confirmation.
A USPS tracking number will be emailed to you, once your package has been shipped.
Some items are available for free shipping. Buyer agrees to pay a flat shipping and handling fee upon checkout for all other products.

*Magazines are mailed from publishers within 6 weeks.
*Please Contact us for shipping options outside of the United States.

PAYMENT:

We accept PAYPAL, Visa, MasterCard, Amex and Discovery as posted at checkout.
Checks and Money Orders are accepted; items will be shipped when payment is received. (Please contact us if you want to pay by check or money order for instructions).

RETURNS AND EXCHANGE:

If you are not satisfied with your purchase, please let us know.

We only accept returns on damaged/defective items. All other sales are final. Returns are accepted within 7 days of delivery date. Must be returned in EXACT same condition as received.

*Shipping & handling is nonrefundable. Returned shipping costs will be cover by the buyer.
*Refunds will be done when item is received.
*Refunds and exchange is not available for magazines.


Thank you for purchasing RogueWave Collections!